HandbookChaptersWho are our customers?

Who are our customers?

Teams that work on impactful AI applications/features that are core to their product strategy, constantly iterating and working around model limitations

Examples

How to identify them?

Needs to (must have all):

  • Create a good LLM application that is core to company strategy
  • Have technical ability to integrate Langfuse themselves
  • Engineering manager, engineering IC, technical product manager, off-chance MLEng or Data Scientist

Has (some of):

  • Clear AI strategy that involves building AI applications with internal resources
  • Done research on evals, tracing; open to consume content to learn this
  • Traction / initial PMF or needs to get to high bar of quality before launching
  • In-house LLMOps/eval setup that gets tedious to manage/scale
  • Assess different solutions themselves to make a good decision
  • Engineer(s) that can make buying decision
  • In startup, tech scale-up

Does not need / have:

  • Formal procurement process
  • Hands-on consulting / solutions engineering
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